Contact
Contact NileRoam
The quickest way to get help is email. Tell us what happened and include your NileRoam order number (it starts with NR-) if your question is about an order.
- Business
- NileRoam
- Address
- 89 Skipper Way
Little Paxton
St Neots
Cambridgeshire
PE19 6LT
United Kingdom
Lost the email with your eSIM?
If the installation details are still within our delivery and support retention period, you don’t need to wait for a reply. Use your order number and the email you used at checkout on the find your order page to check your order and recover available eSIM details when eligible.
What to include
- Your NileRoam order number, if your question is about an order
- The email address you used at checkout
- What you expected to happen, and what happened instead
There’s no need to send payment references from your bank statement or any eSIM installation details — your order number is enough for us to find the order.